Cancellation & Refunds

Cancellation notices for all services must be given at a minimum of 48 hours in advance of the next billing date, with the exception of VDS and Dedicated servers for which we require a cancellation notice a minimum 30 days before the next billing date.

For shared hosting, an account credit will be granted for each whole unused month. No cash refunds will be granted unless a payment has been taken in error.

Refunds for prepaid dedicated servers and VPS will only be granted where there is a genuine irreconcilable problem with the service and at management's discretion.